Top customer success network recognizes Side’s unique approach to supporting 500+ founder-led real estate companies
SAN FRANCISCO (December 1, 2025) — Side, the only real estate brokerage platform that helps top agents create and grow their own boutique companies, is proud to share that its Partner Success Organization has been named Team of the Year by the Customer Success Collective (CSC), the world’s leading global community for customer success professionals.
Side’s Partner Success team was selected for its distinctive approach to supporting more than 500 boutique real estate companies nationwide. Unlike traditional brokerages that center their support around transactional help desks, Side equips each of its partner companies with a team of Success Managers who work alongside the founders to refine their operations, strengthen their brand and marketing strategy, plan for growth, and create meaningful connections within a nationwide network of top-producing entrepreneurs.
“We’re honored to be recognized for the hard work and care our Success Managers pour into every company we work with,” said Kylie James, Director of Partner Success at Side. “Our partners do not navigate ownership alone. We are right there in the trenches with them, shaping strategy and solving problems. That level of embedded support is one of the key reasons companies on the Side platform outperform their peers.”
This year’s nominees for Team of the Year included many of the largest and best-known companies in their respective industries. Side’s Partner Success team stood out for the impact it delivers with a concentrated, high-performing group, a testament to the caliber of support Side partners experience every day.
This recognition comes at a pivotal moment for the industry, as more top agents consider ownership and seek partners and advisors who can support them at a higher level. Side remains committed to equipping every founder on the platform with the strategic guidance, resources, and community needed to grow durable, market-leading companies.
