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The Psychology of Serving Clients (with Jocelyn Vas)

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Jocelyn Vas knows a thing or two about how to earn customer’s trust; the VP of FinalOffer has a clinical mental health counseling degree. In the DMV market, she’s disrupting the industry — and bringing greater transparency to it — with real-time offer visibility. No task is too great or too small for this high-energy go-getter. She seemingly does it all — including juggling family life — with a smile. In this episode, she shares her secret to success: Prioritizing your clients’ best interest over just trying to make a sale.

About Side

Side is the industry’s only real estate brokerage platform, empowering the very best agents, teams and indie brokers to create and grow their own companies — without the time, cost or risk of operating a brokerage. Unlike consumer-facing brokerage brands, Side works behind the scenes to provide our partners with time-saving technology and premier support services. This way, they’re free to focus on what matters most: serving their clients and communities. The company is headquartered in San Francisco.

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